Contact information

Contact Us

We're here to help!

Whether you have a question about a product, need assistance with your download, or require help with your order, our support team is ready to assist you.

Customer Support

Email: help@arjug.com

We aim to respond to all inquiries within 24 business hours.

How We Can Help

Feel free to contact us if you need assistance with:

  • Order questions

  • Download issues

  • Product compatibility

  • Billing or payment concerns

  • Refund requests (where applicable)

  • General product inquiries

  • Technical support

Before Contacting Us

To help us resolve your request as quickly as possible, please include:

  • Your order number (if applicable)

  • The email address used for your purchase

  • A brief description of the issue

  • Screenshots (if they help explain the problem)

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

Support requests received outside business hours will be answered on the next business day.

Thank you for choosing ARJUG. We appreciate your trust and look forward to helping you.